StudyZoop ScenesCustomer service training

StudyZoop for your team

Their first customer can be AI.

Prepare new and future staff for difficult conversations through short, repeatable customer roleplays. Choose a work field and language, respond, then review the feedback.

Sign-in required · 7 free scenes · 2 starts per UTC day

Hotel
6 work fields / 40 scenarios / 7 languages

Practice the conversations your team will face.

A short practice, a useful debrief.

  1. 01

    Choose a scene and a fictional customer.

  2. 02

    Respond for up to five minutes, using text or supported voice input.

  3. 03

    Review evidence from your replies and try another approach.

A starting point for your training budget.

Indicative Korea pricing. Scope and terms are confirmed in a separate contract. Online enterprise purchase is unavailable.

Team Starter

10 learners

199,000KRW

per month · KRW · Korean VAT excluded

  • Proposal: full current catalog, AI conversations, synthetic customer voice and individual feedback.
  • 30 starts per learner per monthly period · 5 per UTC day · no rollover
Discuss team training →

Enterprise

100 learners

1,490,000KRW · from

per month · KRW · Korean VAT excluded

  • Proposal: full current catalog, AI conversations, synthetic customer voice and individual feedback.
  • 30 starts per learner per monthly period · 5 per UTC day · no rollover
Discuss team training →

One named account per learner. Final seat rules, activation and usage limits are agreed before service starts.

Decide the rollout before signing.

Available in the current service

Work-field and language selection, customer roleplay, synthetic voice, reply feedback and consent-based personal summaries.

Separate scoping and quotation

Company-specific scenarios, manager dashboards, assignments, CSV reports, SSO, LMS integration and service levels are not included in the current product. Confirm requirements, delivery schedule and cost in writing.

Start with one team.

Proposed 4-week pilot: up to 10 learners, 20 starts each, one remote kickoff. KRW 290,000 plus Korean VAT, no automatic renewal. Agree access, timing and delivery before payment.

Discuss team training →

Measure practice, not promises.

Agree goals such as practice completion, repeat attempts and manager-reviewed improvement. No guaranteed reduction in complaints, training time or staff turnover.

Start free. Explore more with a subscription.

Seven free scenes are available after sign-in. The 33 additional scenes require confirmed subscription or trial access. Card registration, trials and paid checkout are closed while the payment integration is being changed.

Billing information →

Tell us about your training.

Email your company or team, work field, learner count, language and preferred start date. Use fictional examples; do not send customer or employee records.

Open email to inquirecontact@kazua.football

Your email app opens. Nothing is sent automatically. No response-time promise.

AI feedback supports learning; it is not a job certification or professional advice. Use fictional data. Audio depends on browser playback, availability and service limits.